|
Lead Call Center Representative - Call Center Company Name: MAXIMUS (MAIN RECORD) Respond to AHCT Call Center inquiries and complaints received by telephone, IVR, and web portal using applicable reference materials from the Knowledge Management System (KMS), Frequently Asked Questions, and other online resources to provide information as appropriate to resolve inquiries and complaints. Retrieve, review, verify, collect, record, or update customer contact information and data through the CRM. Assess customer inquiries and screen complaints. After registering you may be able to apply for this job directly (if still active) on ((None))'s site. Future job matches may be sent from Geebo approved job partners.
|