Health Care Professional Communications Coordinator
Company Name:
Cigna
People want to be treated like individuals. At Cigna, we get that. That's why we embrace and encourage peoples' uniqueness, helping to give them the strength and confidence to show the world who they really are. The coverage, expertise and services we provide are at the very core of how we help people achieve their full potential - and ultimately, improve their health, well-being and sense of security.
But before we can accomplish any of that, we have to have the right people in place. People like you.
Skills, experience, talent and creativity like yours enables us to develop the meaningful, innovative solutions our customers value and expect. That's why we're committed to recruiting, motivating and nurturing the best and the brightest, whether you have industry experience or not. We're growing a workforce as unique and diverse as the millions of customers we proudly serve around the world - one individual at a time.
Cigna strongly embraces the scientific evidence that the use of tobacco products is harmful to the health of the user, the user's family, and the general public. Cigna''s mission is to improve the health, well-being and security of the people we serve, which starts with our employees. Starting with job offers dated January 1, 2014, Cigna will no longer hire - where state law permits -- applicants who use tobacco products, including cigarettes, cigars and chewing or smokeless tobacco. Currently, these states are: AL, AK, AZ, AR, DE, FL, GA, HI, IA, ID, KS, MD, MA, MI, NE, OH, PA, TX, UT, VT and WA.
If you're passionate about making a difference one individual at a time, and would like to join the Cigna team, you'll be screened for nicotine as part of the pre-employment drug screen in states that allow the screening. If you test positive for nicotine, although we won't be able to offer you employment, we encourage you to check with your medical provider to explore your options and resources for quitting. Once you're tobacco-free, you may re-apply for jobs with Cigna in six months.
Cigna offers a Healthy Life Incentive for Cigna Medical Plan participants who live tobacco free. As a result, non-tobacco users pay a reduced premium for their Medical Plan coverage.
The Total Health & Network organization drives better health, experience, and affordability through optimized relationships between consumers and health care professionals.
As part of the Health Care Professional Communications team, the Health Care Professional Communications Coordinator is responsible for understanding TH&N; communications strategy, developing and executing various communication initiatives. This position also includes understanding and writing content, resolving communication challenges and delivery limitations, and providing viable recommendations that optimize communications in a cost-effective way.
Working closely with internal team members and assigned project leads, this position is responsible for ensuring communications plans are kept up-to-date and that various types of communications are created, produced and distributed in a timely manner and within agreed upon budget.
.
_Key Responsibilities_
Coordinates with team communication leads and matrix partners to develop, drive and execute comprehensive communication plans (internal and external) including end-to-end delivery.
Participates as a communication subject matter expert, responsible for understanding and mapping out content, with a goal to create an optimal communication experience for all impacted audiences.
May coordinate and acts as a single point of contact between the project delivery teams and the array of communications, marketing, public relations and other stakeholders within Cigna.
Support the preparation of communication project plans.
Ensure deliverables have passed through proper approvals and legal channels and that communications conform to and meet different national and state regulatory requirements.
Interfaces with internal constituencies (e.g., field, Service Operations, Product, Medical Management, Service Operations, Contracting) to develop and coordinate communication plans for new initiatives, policy / program changes - this includes providing recommendations relative to the communication strategy and execution of Cigna''s overall strategic direction and project objectives.
Lead the coordination of internal and external communications to support our ancillary relationships as requested by team communication leads.
Based on insights and data, make recommendations to improve communication strategy.
Maintain up-to-date project status in reporting tools.
As needed, develop project cost, timing and resource estimates and schedules; Track and report estimated vs. actual costs; Create schedules; Ensure accuracy and timeliness of invoicing and on-time delivery.
As needed, document meetings and conference calls in writing, outlining direction and agreements made.
As needed, coordinates with external vendors.
As needed, prepares statements of work and other documents that set the expectations for the development of communication plans and supporting materials.
_Position Requirements_
Bachelor's degree in marketing, communications or related discipline.
Minimum three years relevant experience, preferably including prior employment with a marketing agency or corporate marketing group.
Broad business knowledge of all aspects of the healthcare services industry.
Experience evaluating customer needs; strong consulting and project management skills.
Hands-on experience managing communication and marketing initiatives from beginning to end.
Able to work effectively in a dynamic, heavily matrixed environment.
Able to lead multiple projects that require the support of other team members.
Work independently, have strong interpersonal skills and be self-motivated.
Solid creative thinking and problem-solving skills.
Strong relationship management skills: ability to foster collaboration, value other perspectives and gain support and buy-in.
Excellent oral and written communication skills.
Experience managing budget estimates, and creating communication and marketing plans.
Experience in MS Office Suite.
Fast, creative thinker and problem solver.
Cigna offers a competitive compensation and comprehensive benefits package including health and wellness benefits, 401k plan, and work/life balance programs, as well as opportunities for career growth and development.
We encourage you to complete all questions on the candidate profile if you wish to be considered for this opportunity.
Qualified applicants will receive consideration for employment without regard to any protected category including their race, color, religion, national origin, sex, protected veteran status or disability.
Regular/Temporary: Regular
Job ID: 95184
Full/Part Time: Full-Time
Location: USA-CT-HARTFORD
Job Title: Health Care Professional Communications CoordinatorEstimated Salary: $20 to $28 per hour based on qualifications.
Cigna
People want to be treated like individuals. At Cigna, we get that. That's why we embrace and encourage peoples' uniqueness, helping to give them the strength and confidence to show the world who they really are. The coverage, expertise and services we provide are at the very core of how we help people achieve their full potential - and ultimately, improve their health, well-being and sense of security.
But before we can accomplish any of that, we have to have the right people in place. People like you.
Skills, experience, talent and creativity like yours enables us to develop the meaningful, innovative solutions our customers value and expect. That's why we're committed to recruiting, motivating and nurturing the best and the brightest, whether you have industry experience or not. We're growing a workforce as unique and diverse as the millions of customers we proudly serve around the world - one individual at a time.
Cigna strongly embraces the scientific evidence that the use of tobacco products is harmful to the health of the user, the user's family, and the general public. Cigna''s mission is to improve the health, well-being and security of the people we serve, which starts with our employees. Starting with job offers dated January 1, 2014, Cigna will no longer hire - where state law permits -- applicants who use tobacco products, including cigarettes, cigars and chewing or smokeless tobacco. Currently, these states are: AL, AK, AZ, AR, DE, FL, GA, HI, IA, ID, KS, MD, MA, MI, NE, OH, PA, TX, UT, VT and WA.
If you're passionate about making a difference one individual at a time, and would like to join the Cigna team, you'll be screened for nicotine as part of the pre-employment drug screen in states that allow the screening. If you test positive for nicotine, although we won't be able to offer you employment, we encourage you to check with your medical provider to explore your options and resources for quitting. Once you're tobacco-free, you may re-apply for jobs with Cigna in six months.
Cigna offers a Healthy Life Incentive for Cigna Medical Plan participants who live tobacco free. As a result, non-tobacco users pay a reduced premium for their Medical Plan coverage.
The Total Health & Network organization drives better health, experience, and affordability through optimized relationships between consumers and health care professionals.
As part of the Health Care Professional Communications team, the Health Care Professional Communications Coordinator is responsible for understanding TH&N; communications strategy, developing and executing various communication initiatives. This position also includes understanding and writing content, resolving communication challenges and delivery limitations, and providing viable recommendations that optimize communications in a cost-effective way.
Working closely with internal team members and assigned project leads, this position is responsible for ensuring communications plans are kept up-to-date and that various types of communications are created, produced and distributed in a timely manner and within agreed upon budget.
.
_Key Responsibilities_
Coordinates with team communication leads and matrix partners to develop, drive and execute comprehensive communication plans (internal and external) including end-to-end delivery.
Participates as a communication subject matter expert, responsible for understanding and mapping out content, with a goal to create an optimal communication experience for all impacted audiences.
May coordinate and acts as a single point of contact between the project delivery teams and the array of communications, marketing, public relations and other stakeholders within Cigna.
Support the preparation of communication project plans.
Ensure deliverables have passed through proper approvals and legal channels and that communications conform to and meet different national and state regulatory requirements.
Interfaces with internal constituencies (e.g., field, Service Operations, Product, Medical Management, Service Operations, Contracting) to develop and coordinate communication plans for new initiatives, policy / program changes - this includes providing recommendations relative to the communication strategy and execution of Cigna''s overall strategic direction and project objectives.
Lead the coordination of internal and external communications to support our ancillary relationships as requested by team communication leads.
Based on insights and data, make recommendations to improve communication strategy.
Maintain up-to-date project status in reporting tools.
As needed, develop project cost, timing and resource estimates and schedules; Track and report estimated vs. actual costs; Create schedules; Ensure accuracy and timeliness of invoicing and on-time delivery.
As needed, document meetings and conference calls in writing, outlining direction and agreements made.
As needed, coordinates with external vendors.
As needed, prepares statements of work and other documents that set the expectations for the development of communication plans and supporting materials.
_Position Requirements_
Bachelor's degree in marketing, communications or related discipline.
Minimum three years relevant experience, preferably including prior employment with a marketing agency or corporate marketing group.
Broad business knowledge of all aspects of the healthcare services industry.
Experience evaluating customer needs; strong consulting and project management skills.
Hands-on experience managing communication and marketing initiatives from beginning to end.
Able to work effectively in a dynamic, heavily matrixed environment.
Able to lead multiple projects that require the support of other team members.
Work independently, have strong interpersonal skills and be self-motivated.
Solid creative thinking and problem-solving skills.
Strong relationship management skills: ability to foster collaboration, value other perspectives and gain support and buy-in.
Excellent oral and written communication skills.
Experience managing budget estimates, and creating communication and marketing plans.
Experience in MS Office Suite.
Fast, creative thinker and problem solver.
Cigna offers a competitive compensation and comprehensive benefits package including health and wellness benefits, 401k plan, and work/life balance programs, as well as opportunities for career growth and development.
We encourage you to complete all questions on the candidate profile if you wish to be considered for this opportunity.
Qualified applicants will receive consideration for employment without regard to any protected category including their race, color, religion, national origin, sex, protected veteran status or disability.
Regular/Temporary: Regular
Job ID: 95184
Full/Part Time: Full-Time
Location: USA-CT-HARTFORD
Job Title: Health Care Professional Communications CoordinatorEstimated Salary: $20 to $28 per hour based on qualifications.
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