Information Technology Desktop Support
Troubleshoots problems and provides or obtains a timely resolution Answers calls related to PC and host applications, hardware capabilities and connectivity problems Understands established service level agreements, and effectively works to meet or exceed those standards Windows 10, MS Office 365, ServiceNow Ticketing System, iPhone and Android support, general hardware/software issues Develops and maintains effective partnerships across the organization and is able to influence management, peers, and customers through an inclusive style and recognition of their abilities and knowledge.
Balances individual and team responsibilities.
Exhibits objectivity and openness to others' views.
Gives and welcomes feedback.
Practices good listening techniques.
Maintains a positive attitude.
Takes ownership for situations Recommended Skills Active Listening Connectivity Problems Interpersonal Skills Issue Tracking Systems Microsoft Office Microsoft Windows Estimated Salary: $20 to $28 per hour based on qualifications.
Balances individual and team responsibilities.
Exhibits objectivity and openness to others' views.
Gives and welcomes feedback.
Practices good listening techniques.
Maintains a positive attitude.
Takes ownership for situations Recommended Skills Active Listening Connectivity Problems Interpersonal Skills Issue Tracking Systems Microsoft Office Microsoft Windows Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
