Customer Service Representative
Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Coordinate with school nurses scheduling of time critical deliveries
Qualifications:
Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Proficient typing skills and computer literate Company DescriptionProCourier is proudly offers our same-day delivery services throughout the Northeastern United States.
We provide both scheduled and on demand same-day services.
We are all brand ambassadors for our unique and highly specialized logistics services.
Company DescriptionProCourier is proudly offers our same-day delivery services throughout the Northeastern United States.
We provide both scheduled and on demand same-day services.
We are all brand ambassadors for our unique and highly specialized logistics services.
Recommended Skills Communication Computer Literacy Customer Service Knowledge Base Multitasking Problem Solving Apply to this job.
Think you're the perfect candidate? Apply on company site Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Coordinate with school nurses scheduling of time critical deliveries
Qualifications:
Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Proficient typing skills and computer literate Company DescriptionProCourier is proudly offers our same-day delivery services throughout the Northeastern United States.
We provide both scheduled and on demand same-day services.
We are all brand ambassadors for our unique and highly specialized logistics services.
Company DescriptionProCourier is proudly offers our same-day delivery services throughout the Northeastern United States.
We provide both scheduled and on demand same-day services.
We are all brand ambassadors for our unique and highly specialized logistics services.
Recommended Skills Communication Computer Literacy Customer Service Knowledge Base Multitasking Problem Solving Apply to this job.
Think you're the perfect candidate? Apply on company site Estimated Salary: $20 to $28 per hour based on qualifications.
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