Sr Director, Technology Resiliency & Disaster Recovery
Who Are We?Taking care of our customers, our communities and each other.
That s the Travelers Promise.
By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years.
Join us to discover a culture that is rooted in innovation and thrives on collaboration.
Imagine loving what you do and where you do it.
Compensation OverviewThe annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country.
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range$123,400.
00 - $203,500.
00Target Openings1What Is the Opportunity?Travelers Technology organization is seeking a senior leader responsible for driving the vision and strategic planning of our Technology Resiliency and Disaster Recovery program, working in close partnership with Travelers Business Resiliency team.
You will be leading a Tech team to build effective technology resiliency and recovery plans, facilitation of the testing of those plans, and developing processes & procedures to implement in the event of a crisis.
You will be working across our technology landscape with a focus on our current technologies and our evolution to the public cloud in partnership with Travelers Business Resiliency team.
You will be responsible for managing staff.
The work arrangement for this position is based on location.
What Will You Do?Responsible for leading the delivery and execution of solutions to challenging and multifaceted Production Operations problems.
Drives the execution and delivery of team products and services.
Responsible for advising, supervising, and delegating tasks for groups of Production Operations teams.
Leads the coordination of resolution of complex topics.
Interacts with internal product owners, vendors and other points of escalation the in the product area.
Manages team(s) with responsibilities to configure, test, document and implement new or upgrades to major, highly complex Production Operations processes, controls or products as directed.
Responsible for communicating status, strategic direction, and results of assigned work.
Inspires use of automation products to increase availability and improve Production/Operations productivity.
Other duties as assigned.
Manages the configuration, testing, documentation and implementation of upgrades to Production Operations processes, controls or products as directed.
Manages operational support and maintenance of Production Operations related processes, controls or products.
Responsible for fulfilling IT audits for respective technologies.
Ensures team compliance with IT standards, policies, and governance.
Provides human resources management, including coaching, performance management, team development and growth, and workforce planning.
Provides financial/budgetary oversight for team and set of responsibilities.
Perform other duties as assigned.
What Will Our Ideal Candidate Have?Bachelor's degree in Technology or a related field preferred.
Five years of technology support within Production/Operations preferred.
Three years of experience managing others and/or technical teams preferred.
Technical knowledge:
Strong background with Disaster Recovery preferredAble to demonstrate technical expertise across multiple disciplines.
Has solid working knowledge of capabilities and direction of various processes and technologies.
Able to understand market and industry trends within areas of expertise.
Possesses strong analytical skills in order to effectively influence recommendations and decision-making, assess impacts, compare solutions, problem solve, and achieve business and/or technical objectives.
Fully understands how overall responsibilities fit within broader operational environment and has strong ability to influence technology recommendations for the organization.
Communication skills:
Strong written and oral communication at all levels, both internally and externally.
Effective presentation skills used to influence decisions of leaders.
Business knowledge and partnership:
Able to demonstrate in-depth understanding of business and financial acumen.
Able to actively influence customers and business partners to solve problems and ensures products and services are utilized effectively and efficiently.
Able to provide solutions tailored to meet business objectives.
Team orientation:
Able to act as a change agent, leads and welcomes innovative ideas and drives continuous improvement and service optimization.
Able to lead effective partnerships across the organization and is able to influence Senior Management, peers and subordinates through an inclusive style and recognition of their abilities and knowledge.
Able to balance organizational, team, and individual responsibilities.
Leads team to be more balanced and be effective.
Able to exhibit objective leadership and openness to other views.
Gives and welcomes feedback.
Able to put success of organization and team above own interest.
Leadership:
Accountable to drive cross-functional objectives and priorities and help form a vision for the future.
Able to effectively influence across multiple teams, leaders, organizations, and/or enterprise.
Able to demonstrate the thought leadership necessary to set broad technical direction and is able to communicate/articulate a clear vision.
Able to exhibit the skills needed to be seen as a technical and process leader within the organization, independently resolves conflicts, and develops relationships outside the broader organization.
Able to exhibit team leadership, provides guidance, feedback and coaching to direct reports.
Strong ability to influence upward and lead others into 'new' ways of doing things.
Ability to build and inspire a fully functioning team, proactively takes initiative to improve team and set high expectations.
Able to provide leadership for functional objectives and priorities across multiple technologies, platforms and teams.
Supports management decisions and acts as a change champion.
Financial awareness:
Should be well-versed in how budgets and chargebacks operate as related to designated technology.
What is a Must Have?Five years of Technology or Technology Operations experience required.
Two years of experience managing others and/or technical teams required.
What Is in It for You?Health Insurance:
Employees and their eligible family members including spouses, domestic partners, and children are eligible for coverage from the first day of employment.
Retirement:
Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
If you have student loan debt, you can enroll in the Paying it Forward Savings Program.
When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account.
You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off:
Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program:
The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals.
In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs.
Through Life Balance, you re eligible for five free counseling sessions with a licensed therapist.
Volunteer Encouragement:
We have a deep commitment to the communities we serve and encourage our employees to get involved.
Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment PracticesTravelers is an equal opportunity employer.
We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve.
We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit.
Job ID:
R-26762Job Area:
TechnologyEstimated Salary: $20 to $28 per hour based on qualifications.
That s the Travelers Promise.
By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years.
Join us to discover a culture that is rooted in innovation and thrives on collaboration.
Imagine loving what you do and where you do it.
Compensation OverviewThe annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country.
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range$123,400.
00 - $203,500.
00Target Openings1What Is the Opportunity?Travelers Technology organization is seeking a senior leader responsible for driving the vision and strategic planning of our Technology Resiliency and Disaster Recovery program, working in close partnership with Travelers Business Resiliency team.
You will be leading a Tech team to build effective technology resiliency and recovery plans, facilitation of the testing of those plans, and developing processes & procedures to implement in the event of a crisis.
You will be working across our technology landscape with a focus on our current technologies and our evolution to the public cloud in partnership with Travelers Business Resiliency team.
You will be responsible for managing staff.
The work arrangement for this position is based on location.
What Will You Do?Responsible for leading the delivery and execution of solutions to challenging and multifaceted Production Operations problems.
Drives the execution and delivery of team products and services.
Responsible for advising, supervising, and delegating tasks for groups of Production Operations teams.
Leads the coordination of resolution of complex topics.
Interacts with internal product owners, vendors and other points of escalation the in the product area.
Manages team(s) with responsibilities to configure, test, document and implement new or upgrades to major, highly complex Production Operations processes, controls or products as directed.
Responsible for communicating status, strategic direction, and results of assigned work.
Inspires use of automation products to increase availability and improve Production/Operations productivity.
Other duties as assigned.
Manages the configuration, testing, documentation and implementation of upgrades to Production Operations processes, controls or products as directed.
Manages operational support and maintenance of Production Operations related processes, controls or products.
Responsible for fulfilling IT audits for respective technologies.
Ensures team compliance with IT standards, policies, and governance.
Provides human resources management, including coaching, performance management, team development and growth, and workforce planning.
Provides financial/budgetary oversight for team and set of responsibilities.
Perform other duties as assigned.
What Will Our Ideal Candidate Have?Bachelor's degree in Technology or a related field preferred.
Five years of technology support within Production/Operations preferred.
Three years of experience managing others and/or technical teams preferred.
Technical knowledge:
Strong background with Disaster Recovery preferredAble to demonstrate technical expertise across multiple disciplines.
Has solid working knowledge of capabilities and direction of various processes and technologies.
Able to understand market and industry trends within areas of expertise.
Possesses strong analytical skills in order to effectively influence recommendations and decision-making, assess impacts, compare solutions, problem solve, and achieve business and/or technical objectives.
Fully understands how overall responsibilities fit within broader operational environment and has strong ability to influence technology recommendations for the organization.
Communication skills:
Strong written and oral communication at all levels, both internally and externally.
Effective presentation skills used to influence decisions of leaders.
Business knowledge and partnership:
Able to demonstrate in-depth understanding of business and financial acumen.
Able to actively influence customers and business partners to solve problems and ensures products and services are utilized effectively and efficiently.
Able to provide solutions tailored to meet business objectives.
Team orientation:
Able to act as a change agent, leads and welcomes innovative ideas and drives continuous improvement and service optimization.
Able to lead effective partnerships across the organization and is able to influence Senior Management, peers and subordinates through an inclusive style and recognition of their abilities and knowledge.
Able to balance organizational, team, and individual responsibilities.
Leads team to be more balanced and be effective.
Able to exhibit objective leadership and openness to other views.
Gives and welcomes feedback.
Able to put success of organization and team above own interest.
Leadership:
Accountable to drive cross-functional objectives and priorities and help form a vision for the future.
Able to effectively influence across multiple teams, leaders, organizations, and/or enterprise.
Able to demonstrate the thought leadership necessary to set broad technical direction and is able to communicate/articulate a clear vision.
Able to exhibit the skills needed to be seen as a technical and process leader within the organization, independently resolves conflicts, and develops relationships outside the broader organization.
Able to exhibit team leadership, provides guidance, feedback and coaching to direct reports.
Strong ability to influence upward and lead others into 'new' ways of doing things.
Ability to build and inspire a fully functioning team, proactively takes initiative to improve team and set high expectations.
Able to provide leadership for functional objectives and priorities across multiple technologies, platforms and teams.
Supports management decisions and acts as a change champion.
Financial awareness:
Should be well-versed in how budgets and chargebacks operate as related to designated technology.
What is a Must Have?Five years of Technology or Technology Operations experience required.
Two years of experience managing others and/or technical teams required.
What Is in It for You?Health Insurance:
Employees and their eligible family members including spouses, domestic partners, and children are eligible for coverage from the first day of employment.
Retirement:
Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
If you have student loan debt, you can enroll in the Paying it Forward Savings Program.
When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account.
You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off:
Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program:
The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals.
In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs.
Through Life Balance, you re eligible for five free counseling sessions with a licensed therapist.
Volunteer Encouragement:
We have a deep commitment to the communities we serve and encourage our employees to get involved.
Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment PracticesTravelers is an equal opportunity employer.
We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve.
We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit.
Job ID:
R-26762Job Area:
TechnologyEstimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
