Network Operations/Hardware En
Company Name:
Aetna
Working At Aetna -- the Value To YouWhat does it mean to work at Aetna? A lot. From programs and benefits that support your financial, physical and emotional health to opportunities to build your knowledge and expand your career, the company makes working here a valuable experience in many ways.
POSITION SUMMARY
Provide IT Computer Services Department with technical support in the management and operation of the computing environment through the effective use of standard monitoring tools, processes and procedures needed to achieve highly available computer services in Aetnas Mainframe, Midrange, Distributed/Server, Network and Intranet/Internet WEB environments.
Fundamental Components:
Develops knowledge of application and infrastructure availability criteria while learning to identify potential impacts to the business. Maintains a high level of commitment to, and focus on, customer requirements. Develops understanding of the Change Management process as it relates to batch, online and infrastructure activities for service delivery and service support functions. Assists senior team member on complex, or independently supports less complex change activities and releases of business applications, working in concert with Production Services and/or IT representatives to ensure timely, effective installation. Responds to daily operational issues maintaining high level of standards by mitigating problems/failures and recommending proactive solutions to help prevent recurrence. Acquires basic knowledge of our computer/network infrastructure: switch technology, disk storage, mainframes, blade technology, T1 circuits, Cisco Routers, Switches, VRUs, IVRs Multiplexors, PBXs, Sonnet rings, FEPS. Data Center Environmental space, power, cooling, asset inventories. Understands the relationships related to Engineering/Production Services organizations. Activates, checks out, monitors, shuts down and recovers platforms, applications and databases. Demonstrates effective use of Mainframe/Midrange/Online scheduling tools to manage and monitor batch jobs for business applications. Proactively monitors and analyzes system events to mitigate risk scenarios and ensure stability of applications and computing infrastructure. Demonstrates and takes on an active technical role during the recovery of hardware, software or processing incidents. Develops an in-depth knowledge of techniques to diagnose and capture documentation for system and infrastructure problems. Maintains significant knowledge of Problem Management tools and assists in resolution. Develops strong communication skills used to gather and share accurate and complete documentation, communicate problem situations, turnovers and recaps to the areas responsible via Service Center (ISD), e-Mail, Symon Board, broadcasts, documents and shift notes in a professional and timely manner.
BACKGROUND/EXPERIENCE desired:
-2 to 4-year college degree or equivalent work experience
-1
years experience in complex computing environment, with a background in mainframe, midrange, distributed, network and WEB environments.
-Demonstrated teamwork, positive attitude and good rapport with peers and customers.
-Ability to multi task in a fast paced continually changing environment
EDUCATION
The highest level of education desired for candidates in this position is a Associate's degree or equivalent experience.
DESIRED SKILLS
Technology/Leveraging Technology/FOUNDATION
Technology/Selecting and Applying Technology Solutions/FOUNDATION
ADDITIONAL JOB INFORMATION
The IT Technical Training Program is a 24 month rotational program targeted at earlier-in-career talent. The program is focused on 3 main tracks in the Infrastructure organization: Mainframe Engineering, Security Engineering & Data Center. Rotation tracks have been developed to provide a path for members to follow as they journey towards their final placement. The paths are intended to ensure that members are exposed to the many different skills they will need upon completion of the program. Within these tracks, all program members will be supported by rotation managers as well as senior level mentors. Rotation length can vary but are typically 6 months long and all program members will go through an initial onboarding orientation as well as various core trainings throughout the life of the program.
Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.
We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.
Together we will empower people to live healthier lives.
Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.
We conduct pre-employment drug and background testing. Benefit eligibility may vary by position. Click here to review the benefits associated with this position.
How to apply
Please use the Apply link to apply to this position. If you cannot view this link, you can find this position on our website by visiting: , click on apply online, search openings, and enter 19229BR in the keyword field. Additional information on what its like to work for Aetna and more can also be found on our website.
We value leadership, creativity and initiative. If you share those values and a commitment to excellence and innovation, consider a career with Aetna.
We conduct pre-employment drug and background testing.
Aetna does not permit the use of tobacco related products or drugs in the workplace.
Aetna is an Equal Opportunity/Affirmative Action Employer. M/F/D/V
No search firms please.
You will not be asked for personal information until you have been fully evaluated through Aetna's screening processes. Aetna will never ask applicants for money. If you want to verify the identity of someone who contacts you from Aetna, call 1-800-AETNAHR ( ).Estimated Salary: $20 to $28 per hour based on qualifications.
Aetna
Working At Aetna -- the Value To YouWhat does it mean to work at Aetna? A lot. From programs and benefits that support your financial, physical and emotional health to opportunities to build your knowledge and expand your career, the company makes working here a valuable experience in many ways.
POSITION SUMMARY
Provide IT Computer Services Department with technical support in the management and operation of the computing environment through the effective use of standard monitoring tools, processes and procedures needed to achieve highly available computer services in Aetnas Mainframe, Midrange, Distributed/Server, Network and Intranet/Internet WEB environments.
Fundamental Components:
Develops knowledge of application and infrastructure availability criteria while learning to identify potential impacts to the business. Maintains a high level of commitment to, and focus on, customer requirements. Develops understanding of the Change Management process as it relates to batch, online and infrastructure activities for service delivery and service support functions. Assists senior team member on complex, or independently supports less complex change activities and releases of business applications, working in concert with Production Services and/or IT representatives to ensure timely, effective installation. Responds to daily operational issues maintaining high level of standards by mitigating problems/failures and recommending proactive solutions to help prevent recurrence. Acquires basic knowledge of our computer/network infrastructure: switch technology, disk storage, mainframes, blade technology, T1 circuits, Cisco Routers, Switches, VRUs, IVRs Multiplexors, PBXs, Sonnet rings, FEPS. Data Center Environmental space, power, cooling, asset inventories. Understands the relationships related to Engineering/Production Services organizations. Activates, checks out, monitors, shuts down and recovers platforms, applications and databases. Demonstrates effective use of Mainframe/Midrange/Online scheduling tools to manage and monitor batch jobs for business applications. Proactively monitors and analyzes system events to mitigate risk scenarios and ensure stability of applications and computing infrastructure. Demonstrates and takes on an active technical role during the recovery of hardware, software or processing incidents. Develops an in-depth knowledge of techniques to diagnose and capture documentation for system and infrastructure problems. Maintains significant knowledge of Problem Management tools and assists in resolution. Develops strong communication skills used to gather and share accurate and complete documentation, communicate problem situations, turnovers and recaps to the areas responsible via Service Center (ISD), e-Mail, Symon Board, broadcasts, documents and shift notes in a professional and timely manner.
BACKGROUND/EXPERIENCE desired:
-2 to 4-year college degree or equivalent work experience
-1
years experience in complex computing environment, with a background in mainframe, midrange, distributed, network and WEB environments.
-Demonstrated teamwork, positive attitude and good rapport with peers and customers.
-Ability to multi task in a fast paced continually changing environment
EDUCATION
The highest level of education desired for candidates in this position is a Associate's degree or equivalent experience.
DESIRED SKILLS
Technology/Leveraging Technology/FOUNDATION
Technology/Selecting and Applying Technology Solutions/FOUNDATION
ADDITIONAL JOB INFORMATION
The IT Technical Training Program is a 24 month rotational program targeted at earlier-in-career talent. The program is focused on 3 main tracks in the Infrastructure organization: Mainframe Engineering, Security Engineering & Data Center. Rotation tracks have been developed to provide a path for members to follow as they journey towards their final placement. The paths are intended to ensure that members are exposed to the many different skills they will need upon completion of the program. Within these tracks, all program members will be supported by rotation managers as well as senior level mentors. Rotation length can vary but are typically 6 months long and all program members will go through an initial onboarding orientation as well as various core trainings throughout the life of the program.
Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.
We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.
Together we will empower people to live healthier lives.
Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.
We conduct pre-employment drug and background testing. Benefit eligibility may vary by position. Click here to review the benefits associated with this position.
How to apply
Please use the Apply link to apply to this position. If you cannot view this link, you can find this position on our website by visiting: , click on apply online, search openings, and enter 19229BR in the keyword field. Additional information on what its like to work for Aetna and more can also be found on our website.
We value leadership, creativity and initiative. If you share those values and a commitment to excellence and innovation, consider a career with Aetna.
We conduct pre-employment drug and background testing.
Aetna does not permit the use of tobacco related products or drugs in the workplace.
Aetna is an Equal Opportunity/Affirmative Action Employer. M/F/D/V
No search firms please.
You will not be asked for personal information until you have been fully evaluated through Aetna's screening processes. Aetna will never ask applicants for money. If you want to verify the identity of someone who contacts you from Aetna, call 1-800-AETNAHR ( ).Estimated Salary: $20 to $28 per hour based on qualifications.
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