Decision Review Officer
Duties include, but are not limited to:
-Performs individual quality reviews to determine the rating quality level of individual RVSRs for purposes of individual performance standards in accordance with an established monthly schedule. -Conducts focused in-process reviews for cases to determine the accuracy of claims action taken. -All reviews conducted are subject to a second review when an error is noted, peer reviews will be performed. -Working with Training Mangers, or designated training coordinators in conjunction with the QRT Coach, to create and provide specific training identified by error trends and analysis. -Reviews products or activities for quality of performance and enters the results into the on-line STAR checklists, including tracking improvements after corrective actions are taken and follow-up with continuous monitoring. -Provides an explanation of errors that must include manual references and comments where attention is warranted. -Prepares and conducts formal training sessions as it relates to the identification of error trends; including but not limited to Challenge, national and local training, plus second- signature requirements. -Providing specific training recommendations as they pertain to quality, at the employee level and station level, to improve quality based on the results of reviews -Prepares STAR data reports and provides to personnel in the regional office who are authorized to request and receive such reports. -Ensures all program requirements imposed by Compensation Service and/or the Pension and Fiduciary Service and the Court of Appeals for Veterans Claims are met or implemented Work Schedule:
8:
00am to 4:
30pm Compressed/Flexible:
Not Available Telework:
May be Available Virtual:
This is not a virtual position. Position Description/PD#:
GS-0930-13 PD# 37138A Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required This announcement is a temporary appointment, not to exceed 1 year. At the end of the appointment the selectee will be returned to the previous grade level held. This position does not confer or infer a permanent position at this grade level To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/11/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12.The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. NOTE:
To support your claim that you have the required time-in-grade, you must submit your most recent promotion, within-grade increase, or appointment SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. AND Specialized
Experience:
Examples of specialized experience would typically include, but are not limited to:
Conducting focused evaluations and reviews to determine rating quality and accuracy; Providing advisory services to management via preparation and presentation of quality trend information; Developing training strategies and materials to address deficiencies and/or conducting training activities; Analyzing performance deficiencies and quality trends to identify knowledge/skill gaps; Providing quality-review services, feedback, and guidance to staff in order to correct unsatisfactory performance. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. PHYSICAL REQUIREMENTS:
This position is primarily sedentary with some walking, standing, bending, and carrying of lightweight items (eg. folders, claims files, etc) For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http:
//:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
-Performs individual quality reviews to determine the rating quality level of individual RVSRs for purposes of individual performance standards in accordance with an established monthly schedule. -Conducts focused in-process reviews for cases to determine the accuracy of claims action taken. -All reviews conducted are subject to a second review when an error is noted, peer reviews will be performed. -Working with Training Mangers, or designated training coordinators in conjunction with the QRT Coach, to create and provide specific training identified by error trends and analysis. -Reviews products or activities for quality of performance and enters the results into the on-line STAR checklists, including tracking improvements after corrective actions are taken and follow-up with continuous monitoring. -Provides an explanation of errors that must include manual references and comments where attention is warranted. -Prepares and conducts formal training sessions as it relates to the identification of error trends; including but not limited to Challenge, national and local training, plus second- signature requirements. -Providing specific training recommendations as they pertain to quality, at the employee level and station level, to improve quality based on the results of reviews -Prepares STAR data reports and provides to personnel in the regional office who are authorized to request and receive such reports. -Ensures all program requirements imposed by Compensation Service and/or the Pension and Fiduciary Service and the Court of Appeals for Veterans Claims are met or implemented Work Schedule:
8:
00am to 4:
30pm Compressed/Flexible:
Not Available Telework:
May be Available Virtual:
This is not a virtual position. Position Description/PD#:
GS-0930-13 PD# 37138A Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required This announcement is a temporary appointment, not to exceed 1 year. At the end of the appointment the selectee will be returned to the previous grade level held. This position does not confer or infer a permanent position at this grade level To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/11/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12.The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. NOTE:
To support your claim that you have the required time-in-grade, you must submit your most recent promotion, within-grade increase, or appointment SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. AND Specialized
Experience:
Examples of specialized experience would typically include, but are not limited to:
Conducting focused evaluations and reviews to determine rating quality and accuracy; Providing advisory services to management via preparation and presentation of quality trend information; Developing training strategies and materials to address deficiencies and/or conducting training activities; Analyzing performance deficiencies and quality trends to identify knowledge/skill gaps; Providing quality-review services, feedback, and guidance to staff in order to correct unsatisfactory performance. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. PHYSICAL REQUIREMENTS:
This position is primarily sedentary with some walking, standing, bending, and carrying of lightweight items (eg. folders, claims files, etc) For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http:
//:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0930 Hearings And Appeals - Salary Range:
$101,884 to $132,453 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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